Privacy Policy

1 About This Policy

This Privacy Policy applies to all personal data collected and processed by pkrfun in connection with your use of the pkrfun.bet website, mobile platform, and any associated services. It covers data collected during account registration, gameplay, financial transactions, customer support interactions, and your general browsing of the pkrfun platform.

References to "pkrfun", "we", "us", or "our" throughout this document refer to the operator of pkrfun.bet and its associated data processing activities. References to "you" or "your" refer to any individual whose personal data is processed in connection with the pkrfun platform, including registered players and website visitors.

This Privacy Policy should be read alongside the pkrfun Terms & Conditions, which governs your use of the platform as a whole. In the event of any conflict between these two documents on a data-related matter, this Privacy Policy shall take precedence.

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2 Data We Collect

pkrfun collects personal data from multiple sources in the course of providing its services. The categories of data we collect are detailed in the table below.

Category	Examples	Source
Identity Data	Full name, date of birth, CNIC number, username	Provided by you at registration or KYC
Contact Data	Email address, mobile number, city (e.g., Karachi, Lahore, Islamabad)	Provided by you at registration or account update
Financial Data	Payment method type, JazzCash/EasyPaisa account reference, transaction history	Generated during deposits and withdrawals
Gaming Data	Bet history, game sessions, win/loss records, bonus usage	Generated automatically during gameplay
Technical Data	IP address, device type, browser, operating system, session timestamps	Collected automatically when you access pkrfun
Communications Data	Support chat transcripts, email correspondence, feedback submissions	Generated during support interactions
Verification Documents	Government-issued ID scan, proof of address, selfie verification	Submitted during KYC identity verification

pkrfun does not knowingly collect sensitive personal data beyond what is strictly required for identity verification and regulatory compliance. We do not collect racial or ethnic origin, political opinions, religious beliefs, or biometric data for identification purposes.

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3 How We Use Your Data

pkrfun uses the personal data we collect exclusively for legitimate, defined purposes. The primary purposes for which your data is used are as follows:

• Account Management: To register your account, verify your identity, and maintain your pkrfun player profile.
• Service Delivery: To process deposits and withdrawals, credit bonuses, settle bets, and provide access to casino games and cricket sportsbook markets.
• Regulatory Compliance: To fulfil our obligations under applicable anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and our international gaming licence conditions.
• Responsible Gaming: To monitor gameplay patterns, identify potentially problematic gambling behaviour, and apply responsible gaming tools where appropriate.
• Customer Support: To respond to your enquiries, resolve disputes, and improve our support processes.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, account abuse, and other illegal activities on the pkrfun platform.
• Platform Improvement: To analyse aggregated usage data and improve the performance, design, and content of the pkrfun website and mobile platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and pkrfun news — subject to your marketing preferences and applicable opt-out rights.

pkrfun does not use automated decision-making or profiling in ways that produce legal or similarly significant effects on players, except where required by law or expressly consented to.

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4 Legal Basis for Processing

pkrfun processes personal data on the basis of one or more of the following legal grounds, depending on the nature and purpose of the processing activity:

• Contractual Necessity: Processing required to perform our agreement with you — including account registration, transaction processing, and gameplay delivery.
• Legal Obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and our gaming licence conditions.
• Legitimate Interests: Processing carried out for pkrfun's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided those interests are not overridden by your fundamental rights.
• Consent: Processing activities for which you have provided your explicit, informed, and freely given consent — most commonly in the context of optional marketing communications.

Where pkrfun relies on your consent as the legal basis for processing, you retain the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

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5 Data Sharing & Disclosure

pkrfun does not sell, rent, or trade your personal data to third parties. We may, however, share your data with carefully selected third parties in the following limited circumstances:

• Payment Processors: We share necessary financial data with payment providers — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard — solely to process your deposits and withdrawals.
• Identity Verification Providers: We work with licensed KYC and AML compliance service providers to verify player identities and screen against sanctions lists. These providers act as data processors under contract with pkrfun.
• Game Software Providers: Third-party game suppliers whose software is hosted on pkrfun may receive aggregated or pseudonymised gameplay data for technical and licensing purposes.
• Regulatory Authorities: We are required by law to disclose player data to licensing authorities, financial intelligence units, or law enforcement agencies where legally compelled to do so.
• IT Infrastructure Providers: Hosting, cloud storage, and security service providers who process data on our behalf under strict data processing agreements.

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6 International Data Transfers

pkrfun operates as an international gaming platform and, as such, some of your personal data may be transferred to and processed in countries outside Pakistan. These transfers may involve countries whose data protection laws differ from those applicable in Pakistan.

Where such transfers occur, pkrfun ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual clauses that impose data protection obligations on the receiving party equivalent to those applied by pkrfun.
• Transfers only to jurisdictions that have been assessed as providing an adequate level of data protection.
• Binding corporate rules where data is transferred within a corporate group subject to group-wide data governance standards.

You may request further information about the specific safeguards in place for any international transfer of your data by contacting us at the email address provided in Section 14 of this policy.

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7 Data Retention

pkrfun retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, and to resolve any disputes that may arise. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active pkrfun account, plus a minimum of five years following account closure, in line with AML and gaming licence requirements.
• Financial Transaction Data: Retained for a minimum of five years from the date of the transaction, as required by applicable financial regulations.
• Gaming History: Retained for the duration of your account plus three years following closure, for dispute resolution and regulatory audit purposes.
• Communications Data: Support correspondence retained for two years from the date of the interaction.
• Marketing Preferences: Retained until you withdraw consent or request deletion, whichever occurs first.

Upon expiry of the applicable retention period, pkrfun will securely delete or anonymise your personal data in a manner that prevents its reconstruction or identification.

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8 Cookies & Tracking Technologies

pkrfun uses cookies and similar tracking technologies to operate the platform effectively and to improve your experience. A cookie is a small text file placed on your device when you visit pkrfun.bet. The cookies we use fall into the following categories:

• Strictly Necessary Cookies: Essential for the pkrfun website to function. These cannot be disabled, as they are required for actions like maintaining your login session and remembering your language preferences.
• Performance & Analytics Cookies: Used to collect anonymised information about how visitors interact with pkrfun, helping us identify pages with errors and improve overall platform performance.
• Functionality Cookies: Allow pkrfun to remember your preferences and personalise certain aspects of your experience, such as preferred deposit method or favourite game categories.
• Marketing Cookies: Used to track the effectiveness of promotional campaigns and to deliver relevant offers to returning players. These are only set with your consent.

You can manage your cookie preferences at any time through your browser settings or the cookie preferences panel available on the pkrfun platform. Disabling non-essential cookies will not prevent you from using the core pkrfun services.

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9 Your Data Rights

As a pkrfun player, you hold the following rights in respect of your personal data. pkrfun will respond to all valid data rights requests within 30 calendar days of receipt.

To exercise any of these rights, submit a written request to [email protected] from the email address associated with your pkrfun account. We may request proof of identity before processing your request to protect against unauthorised data access.

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10 Children & Minors

pkrfun employs age verification procedures at registration and during KYC checks to prevent underage access to our platform. If we become aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account.

If you believe that pkrfun may have inadvertently collected data from a person under the age of 21, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

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11 Security Measures

pkrfun takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the pkrfun platform.
• Encryption of sensitive data at rest, including stored financial information and identity documents.
• Role-based access controls that restrict employee access to personal data on a strict need-to-know basis.
• Regular penetration testing and security audits conducted by independent third-party specialists.
• Multi-factor authentication requirements for all pkrfun internal staff accessing player data systems.
• Incident response procedures to detect, contain, and notify affected parties of any data security breach in a timely manner.

While pkrfun takes all reasonable precautions to protect your data, no internet transmission or electronic storage system is entirely secure. We encourage all players to use strong, unique passwords for their pkrfun accounts and to enable two-factor authentication where available.

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12 Marketing Communications

With your consent, pkrfun may send you promotional emails, SMS notifications, and in-platform messages about bonuses, new games, cricket betting promotions, and other pkrfun offers. Your consent to receive marketing communications is obtained during the registration process and can be updated at any time through your account settings.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in the pkrfun account settings panel.
• Clicking the unsubscribe link included in any pkrfun marketing email.
• Contacting pkrfun support directly at [email protected] with a request to be removed from all marketing lists.

Withdrawing marketing consent does not affect your ability to continue using the pkrfun platform or to receive transactional communications — such as deposit confirmations, withdrawal notifications, and support responses — which are sent regardless of your marketing preferences.

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13 Policy Updates

pkrfun reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or the services we offer. Where changes are material, pkrfun will notify registered players by email or via a prominent notice on the platform at least 14 days before the updated policy takes effect.

The "Last Reviewed" date at the top of this policy indicates when it was most recently updated. We encourage you to review this Privacy Policy periodically to stay informed about how pkrfun protects your personal data. Continued use of the pkrfun platform following publication of an updated Privacy Policy constitutes your acknowledgement of the revised document.

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14 Contact & Complaints

If you have any questions, concerns, or complaints about how pkrfun handles your personal data, or if you wish to exercise any of your data rights as described in Section 9, please contact our Data Protection team:

• Email: [email protected]
• Subject Line: Please use "Privacy Request" or "Data Rights Request" for faster routing
• Response Time: We aim to acknowledge all privacy-related requests within 5 business days and resolve them within 30 calendar days

If you are not satisfied with pkrfun's response to your privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in the jurisdiction applicable to your complaint, or to the dispute resolution body designated by pkrfun's international gaming licence authority.

pkrfun is committed to resolving all privacy matters fairly and transparently. We treat every data rights request from our Pakistani players — whether from Karachi, Lahore, Islamabad, Faisalabad, or elsewhere — with the same diligence and respect.